Over the next decade, we will work to empower more people to care for more patients in more places. We will continue to provide world-class cleft surgery and care in more than 30 countries, invest in 40 hospitals to co-create programmes and increase access to safer care for 1 million patients in need of cleft and essential surgical care.

Passionately focused on quality of a child’s care

Our comprehensive care model offers quality, patient-centred and continuous cleft treatment. Our multidisciplinary teams of specialists provide patients with care through our dental programmes, speech clinic, nutrition clinics and psychological support. These programmes are provided in conjunction with cleft surgical programmes in a hospital setting at our care centres located in 20 countries. Over the next decade, Operation Smile will expand availability and access to comprehensive cleft care, bringing it closer to our patients’ communities.

Five-year-old Munda with Operation Smile co-founder Dr Bill Magee at surgical programme in Guwahati, India. Photo: Marc Ascher
Five-year-old Munda with Operation Smile co-founder Dr Bill Magee at surgical programme in Guwahati, India. Photo: Marc Ascher

The child with a cleft condition took us back to the community, to show us the need and get us to pay attention to the health system.

Dr Bill Magee, Co-Founder and CEO 

Partnering to build solutions that last

Building on the trust and relationships established over 40 years, we will co-create programmes with local medical leaders to improve how hospitals deliver surgical care through investments in infrastructure, equipment, supplies and training.

More than 80% of our medical volunteers come from the low- and middle-income countries we serve. This takes education and partnership – empowering local health professionals through training. The availability of more trained and qualified medical professionals dramatically increases access to care. Mentoring and equipping health care professionals in low- and middle-income countries gives them the skills and resources they need to better serve their communities.

Anaesthesiologist Maria del Carmen Bustillos from Perú with 4-month-old Raul before cleft surgery. Photo: Margherita Mirabella
Anaesthesiologist Maria del Carmen Bustillos from Perú with 4-month-old Raul before cleft surgery. Photo: Margherita Mirabella

Transforming lives at scale

Transforming lives at scale requires research and innovative projects that drive decision-making, as we seek to improve access to safe surgical care for patients in the countries we work. Over the next decade, our research and innovation programmes will expand through partnerships with other research institutions, through strategic organisation-led research and through translating the results of research into innovative programmes and initiatives.

Operation Smile volunteer and IFS team member JR Lado speaks to the family member of a potential patient during the screening process of the medical programme in Iloilo City, Philippines. Photo: Aeson Baldevia
Operation Smile volunteer and IFS team member JR Lado speaks to the family member of a potential patient during the screening process of the medical programme in Iloilo City, Philippines. Photo: Aeson Baldevia

Signature initiatives

Women in Medicine

Women make up 70% of the health care work force but hold just 25% of leadership roles in health institutions. The Women in Medicine initiative will increase medical training, academic and leadership opportunities for female health care professionals through structured mentorship programmes across four regions of the world. ​

Team photo on the second day of screening for the Women in Medicine, Inspiring a Generation Operation Smile programme at Hospital Al Farabi in Oujda, Morocco. Photo: Jasmin Shah
Team photo on the second day of screening for the Women in Medicine, Inspiring a Generation Operation Smile programme at Hospital Al Farabi in Oujda, Morocco. Photo: Jasmin Shah

The Champion Programme

The Operation Smile Champion Programme drives impactful change in a country that they have committed to and support educational exchanges that will help to develop the next generation of leaders.

Cleft Surgeon Steve Naum teaching to Surgical Resident Jean Paul Shumbusho of Rwanda during the surgical rotation
Cleft Surgeon Steve Naum teaching to Surgical Resident Jean Paul Shumbusho of Rwanda during the surgical rotation. Photo: Margherita Mirabella

Transcending borders

In 2022, over 100 million people were displaced worldwide due to violence, conflict or human rights violations. We recognise that families in search of better lives face obstacles. In Latin American and in the Middle East and North Africa region, our programmes decrease those barriers and promote access to health care for all.

Pedro has his vital signs checked by anaesthesiologist Dr. Carolina Zapata. Photo: Rohanna Mertens
Pedro has his vital signs checked by anaesthesiologist Dr. Carolina Zapata. Photo: Rohanna Mertens.

Youth and leadership

We will invest in youth and leadership. The Next Decade of Love & Leadership will create expanded opportunities for field programme support to engage the next generation of global leaders. ​

International Learning Centre interactive display. Photo: Echard Wheeler
International Learning Centre interactive display. Photo: Echard Wheeler