The journey to a brand new life

Every child’s cleft care journey is different – but with the support of our medical volunteers and specialists, each path leads them to a happy, healthier future.

Cleft surgery transforms lives, but for many children with cleft conditions, there’s a complex package of care needed to make sure they’re strong enough for surgery and recovery.

Here we meet some of the experts who support our patients – and their families – on the path to their life-changing surgery.

1. Diagnosis
2. Raising awareness
3. Nutritional support
4. Speech therapy
5. Child life therapy
6. Cleft lip surgery

1. Diagnosis

In an ideal world, a baby born with a cleft will have corrective surgery before their first birthday. This prevents them from experiencing further health complications and the stigma of an untreated cleft condition.

Luciana’s mother Nury, was so scared when her daughter’s cleft was discovered during a prenatal ultrasound, she refused to acknowledge it was real. Thankfully, when Luciana was born, the family were immediately referred to the Operation Smile cleft centre in Bogotá.

What is a cleft condition?
The plan for Luciana is for her to have a normal childhood. She will have a chance to have a life just like any other child, without the stigma the cleft otherwise would have caused her.
Dr Mauricio Herrera, Cleft Surgeon and Medical Director, Operation Smile Colombia

2. Raising awareness – reducing stigma

Many patients live in remote areas – some have never seen a cleft before and often aren’t aware that treatment is possible. So patient coordinators and community volunteers travel to remote areas to challenge misconceptions and register new patients for future surgical programmes.

The beauty of it is when you find a patient, you see them very sad, looking so rejected, isolated. Then when you stay with them, you encourage them, and when surgery is done and you see a patient, a caregiver who was once sad, now they’re dancing, singing songs!
Clement Ofosuhemeng, Patient Coordinator, Operation Smile Ghana.

3. Nutritional support

The moment a child is born with a cleft, proper nutrition is critical to their survival. Children with cleft conditions often struggle to feed, so our nutritionists support parents with feeding, educate families about nutrition and provide emergency therapeutic foods to tackle malnutrition.

Everything we do with nutrition, everything is for our patients to be able to qualify for their surgery, and this definitely changes their lives in all aspects. I chose nutrition because it’s a very important issue, I wanted to contribute to Guatemala, my country, to the children and achieve a better nutritional state for them.
Monica Arredondo, Volunteer Nutritionist, Guatemala
Read a Q&A with Monica

4. Speech therapy and audiology

Around half of children born with a cleft palate will need help with their speech. Before their first surgery, speech therapists help parents with feeding techniques and early language stimulation. A cleft palate can affect the middle ear too, so audiologists are also on hand to help with hearing problems.

We normally work with children from the moment they’re born. We also work with the moms for the feeding aspect, teaching them how to use bottles and the correct positions for breastfeeding or bottle feeding. When necessary, we give the mothers special bottles to use with their babies that accommodate their cleft conditions. As the babies keep growing and go through their surgeries, we start introducing them to speech workshops, and early language stimulation.
Gloria Vilches, Coordinator for Speech Therapy and Audiology, Honduras
Read a Q&A with Gloria

5. Child life therapy

In many parts of the world people fear doctors and surgery because of misinformation and superstition. Parents are often anxious about their children’s treatment. Child life therapists work with families to help them understand what will happen during treatment. They also use play therapy to help children feel more at ease.

I support patients and caregivers from their first moments when they arrive on screening day. That’s the most important time to interact with the caregivers, as well as the patients. Because for most of them, they may have never been to the city or wherever we’re holding the surgical programme. Everything is new to them. That’s the part where you become vulnerable so that they trust you. Then I help them and walk with them on the journey.
Cathy Cheonga, Psychosocial Care Provider, Operation Smile Malawi
Read a Q&A with Cathy

6. Cleft lip surgery

Surgery to repair a cleft lip can take as little as 45 minutes. It’s the long-awaited moment when a child gets their new smile. Although some patients will need further surgery and follow up care in the future, the joy of seeing a new smile for the first time is a memorable moment for everyone involved. Luciana’s mother Nury cried when she saw her daughter for the first time – they were tears of relief and happiness.

Safe surgery
She looks perfect, just as I had dreamed of. If it hadn’t been for Operation Smile offering a solution for Luciana, it would have been just terrible. For me, as a mother, I would have fallen into a depression because people’s prejudice also affects the parents of children born like this.
Nury, Luciana’s mother, Colombia

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